Whenever an employee feels that he/she has a complaint, every effort is to be made to arrive at a satisfactory resolution of the problem on an informal basis. When this cannot be done, employees not covered by a collective bargaining complaint procedure, can resort to the more formal procedures as provided herein. This procedure does not apply to those employees covered by a collective bargaining agreement.

I. The grievance procedure shall be as follows:

A. Step One – The grievant shall present the grievance to the administrator involved in writing no later than five (5) working days after the informal meeting or, in the absence of such meeting, no later than ten (10) working days after the request for a meeting was made. The administrator or his/her designee shall submit a written response to the grievant within five (5) working days after submission of the grievance.

B. Step Two – If the grievant is not satisfied with the disposition of the grievance in Step One, he may submit it in writing to the Superintendent or his/her designee no later than eight (8) working days after the written response in Step One. The Superintendent or his/her designee shall submit a written response to the employee no later than eight (8) working days after submission of the grievance in this step.